Journal article
Platform playbook: a typology of consumer strategies against algorithmic control in digital platforms
- Abstract:
-
Digital Platforms consist of algorithms and rules that shape consumer behaviour. When faced with these embodiments of the platform’s interests, how do consumers protect their own interests? Through multi-method, qualitative fieldwork focused on commuters using ride-hailing platforms in Metro Manila, this paper shows that consumers develop strategies to achieve better terms for themselves. This paper contributes to the literature on algorithmic control and user agency in two ways. First, it pr...
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- Publication status:
- Published
- Peer review status:
- Peer reviewed
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- Publisher copy:
- 10.1080/1369118X.2021.1897151
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Authors
Bibliographic Details
- Publisher:
- Routledge Publisher's website
- Journal:
- Information, Communication and Society Journal website
- Publication date:
- 2021-04-02
- Acceptance date:
- 2021-02-09
- DOI:
- EISSN:
-
1468-4462
- ISSN:
-
1369-118X
Item Description
- Language:
- English
- Keywords:
- Pubs id:
-
1161958
- Local pid:
- pubs:1161958
- Deposit date:
- 2021-02-17
Terms of use
- Copyright holder:
- Informa UK Limited
- Copyright date:
- 2021
- Rights statement:
- © 2021 Informa UK Limited, trading as Taylor & Francis Group.
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