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Trust me, I'm a chatbot: How artificial intelligence in health care fails the Turing test

Abstract:

Over the next decade, one issue which will dominate sociotechnical studies in health informatics is the extent to which the promise of artificial intelligence in health care will be realized, along with the social and ethical issues which accompany it. A useful thought experiment is the application of the Turing test to user-facing artificial intelligence systems in health care (such as chatbots or conversational agents). In this paper I argue that many medical decisions require value judgeme...

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Publication status:
Published
Peer review status:
Peer reviewed

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Publisher copy:
10.2196/16222

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Institution:
University of Oxford
Division:
MSD
Department:
Primary Care Health Sciences
Role:
Author
ORCID:
0000-0002-1456-4857
Publisher:
JMIR Publications
Journal:
Journal of Medical Internet Research More from this journal
Volume:
21
Issue:
10
Article number:
e16222
Publication date:
2019-10-28
Acceptance date:
2019-10-12
DOI:
EISSN:
1438-8871
ISSN:
1439-4456
Pmid:
31661083
Language:
English
Keywords:
Pubs id:
pubs:1063677
UUID:
uuid:2ce5d116-61dc-4d6a-9a01-67e99ffb3b43
Local pid:
pubs:1063677
Source identifiers:
1063677
Deposit date:
2019-11-17

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